You downloaded the BubCon Messener in Google Play Store. However, the app is not considered downloaded in your Google Play Store Account? Please proceed as follows:
- Please make sure that you use the same Google Account as you used when you downloaded BubCon.
- Log on to Google Play Store from your computer –> Settings –> My Orders
- You should find BubCon in your orders: clear cache and delete the data of the apps «Google Play Store» and «Downloads» as described in the following instructions of Google.
- Restart your cell-phone and register again on Google Play Store. Now you can reinstall (update) BubCon.
- If you cannot find BubCon in your orders, you probably downloaded BubCon with a different Google Account.